Alarm Events of a known issue will now automatically be added to an already open ticket.
This considerably accelerates day to day work with the system.
Example use case:
An inverter, which intermittently reports an Insulation Resistance error during rainy days will not have a new notification created every single time, if there is already a ticket open to handle this case.
Changelog
Alarm Events are automatically added to Existing Tickets
new

Erik Nitschke
How do you like it?



Disappointed
Average
Awesome
- Aug 14, 2025