Rebuilt the Tickets main table for faster navigation with column filtering and ticket number search.

Related article: Tickets: Usage


Date: Aug 2025

We've introduced a new Whitelabel section in the Company Admin area, enabling whitelabel clients to fully customize their invitation email templates and branding.

Related article: White Label solution


Date: July 2025

Alarm Events of a known issue will now automatically be added to an already open ticket.

This considerably accelerates day to day work with the system.

Example use case:
An inverter, which intermittently reports an Insulation Resistance error during rainy days will not have a new notification created every single time, if there is already a ticket open to handle this case.

“Resolved” indicates that a ticket’s fix is complete but still requires confirmation, follow-up, or final steps before it can be fully closed.

Related article: Tickets: Usage


Date: Aug 2025

You can now set currencies per facility in the Digital Twin.

Related article: Change currency per Facility


Date: July 2025